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TurboTax is a software package for American tax preparation. Tax preparation is a procedure of preparing tax returns. It is unnecessary legal process that helps in gaining good financial creditability. The purpose is to help individuals TurboTax fix errors and solutions on both federal and state level. The process of collection of taxes on both the levels is same. It has a step-by-step procedure. There are many different versions on national and international levels both. For example, there are TurboTax Premier, TurboTax Deluxe, etc; on national level. It also has Canadian Tax Returns on International Level. It also has a French Version of the software package. If anybody you face any problem you can contact TurboTax customer support number.